Shipping Policy — ZORJIN

We proudly offer FREE worldwide shipping to North America, South America, Europe, Asia, and Oceania via trusted couriers such as DHL, Aupost, China Post, USPS, Yodel, and SF Express.

Please allow 1–3 working days for us to process and fulfill your order before dispatch. We are committed to preparing your package as quickly as possible.

Once dispatched, the estimated delivery time is 3–9 business days, depending on the destination country or region.
Please note that holidays, natural disasters, or global events (such as pandemics) may affect delivery times.


Pre-order or Back-order Items

If your order contains pre-ordered or back-ordered items, we will:

  • Ship available items immediately

  • Ship the remaining items as soon as they become available

So if you receive only part of your order, there is no need to worry — the remaining items will arrive in a separate shipment.


Tracking Your Order

Once your order has been shipped, you will receive a confirmation email and/or SMS (if a mobile phone number was provided).
This message will include your tracking ID and a link to follow your package’s journey.

Please allow 1–3 working days for tracking information to update after dispatch.


Wrong Address Disclaimer

It is the buyer’s responsibility to ensure that the correct shipping address is entered at checkout.
We do our best to process orders quickly, so there is only a small window to correct an address after the order is placed.

If you believe you entered an incorrect address, please contact us immediately at:

📧 zorjinofficial@gmail.com


Returns

By placing an order on our store, you agree that you are responsible for the cost of return shipping.
For detailed instructions, please refer to our Refund Policy.


Lost / Stolen Packages

ZORJIN is not responsible for lost or stolen packages.
If tracking information shows that your package was delivered but you did not receive it, please contact the shipping carrier using the information provided on our Tracking Page.

For further assistance, you may also contact us.


Contact Information

ZORJIN
📧 Email: zorjinofficial@gmail.com
📞 Phone: +1 626-217-5412